PRIVACY POLICY

Last updated: March 13, 2026

1. Introduction

Sideline HQ (“we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (sidelinehq.co), mobile applications, and related services (collectively, the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

  • Account Information: Name, email address, phone number, school or organization name, and role (e.g., coach, athletic director, equipment manager).
  • Program Data: Equipment inventory records, player roster information, check-in/check-out records, and equipment assignment data that you enter into the Service.
  • Communications: Information you provide when you contact us for support, submit feedback, or otherwise communicate with us.
  • Payment Information: Billing address and payment details. Payment processing is handled by third-party payment processors; we do not store full credit card numbers on our servers.

2.2 Information Collected Automatically

When you use the Service, we may automatically collect:

  • Device Information: Device type, operating system, unique device identifiers, and mobile network information.
  • Usage Data: Pages visited, features used, time spent on the Service, and other interaction data.
  • Log Data: IP address, browser type, access times, and referring URLs.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to maintain your session and improve the Service experience.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

  • Within Your Organization: Information you enter (e.g., equipment records, player assignments) is visible to other authorized users within your school or organization account.
  • Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, and payment processing.
  • Legal Requirements: We may disclose information if required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption of data in transit (TLS/SSL) and at rest. Access to personal data is restricted to authorized personnel only. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. If you request account deletion, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Request portability of your data
  • Withdraw consent at any time

To exercise any of these rights, please contact us at info@sidelinehq.co.

8. Children's Privacy

The Service is designed for use by coaches, athletic directors, and equipment managers — not by students or minors directly. We do not knowingly collect personal information from children under 13. Player roster data entered by coaches (e.g., player names and equipment assignments) is provided by authorized school personnel and is governed by the school's own data policies.

If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete such information.

9. Third-Party Services

The Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services. We encourage you to review the privacy policies of any third-party services you access.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: